Our Careteam

Nicole
Operations & Practice Manager
Nicole was born with a passion for Veterinary Medicine. She learned the ropes of the profession very early in life. By age 21 she had learned and worked all positions of the hospital (except for DVM). In 1996, she became the Hospital Administrator and General Manager. Since then, she has been key in facilitating gold-standard care to the Pets and Pet Owners of London ever since!

Nicole attended St. Lawrence College to complete the Veterinary Practice Management Program. She effectively combines her education and wealth of practical experience to provide the best possible care for the area’s Pet Owners. Nicole is particularly passionate about developing a team filled with excitement and positive influence to effectively deliver amazing care to the Patients and Clients of FVH. She still thrives in spending time “up close and personal” with the hospital’s clients, patients and staff to stay in touch with the ongoing needs of both clients and patients as well as the practice. Continuing education conferences and seminars are also important to ensure she continues growing and thriving both personally and professionally.

Nicole resides in London with her husband and their two young daughters, Livia and Lexxi. As a family, they love going for walks and spending plenty of time outdoors. Nicole also enjoys playing the piano, singing, photography, exercising, and staying active in her church community.
Terra
Senior Client Advocate & Online Store Manager
When Terra started looking for a career change, she knew she wanted something that promoted a positive, family-oriented environment. Since she had always worked closely with other people, she also knew that a career that involved helping others would be ideal. Here at Firth Veterinary Hospital, she gets both of those perks, plus an added bonus: the satisfaction of caring for the Pets and owners of the London area!

Terra was born here in London, but grew up in the small nearby town of Dutton, Ontario. She worked in various fields before deciding to make a change—when she saw an advertisement in the newspaper for a position in a veterinary hospital, Terra knew it was the perfect fit! She became a member of the Firth Veterinary Hospital family in October of 2007 and couldn’t be happier. Terra especially enjoys welcoming New Clients & Patients to the hospital, and getting to know owners’ beloved Pet companions. She also enjoys setting up canine obedience classes for Dr. Firth!

Terra currently lives in St. Thomas with her husband Jeff and their young daughter Paige. When she isn’t spending quality time with her family and friends or tending to the needs of London’s Pets here at the hospital, Terra loves to enjoy the great outdoors including visits to the beach. She also enjoys being an active part of the London Down Syndrome Association Family.
Danielle
Senior Client Advocate & Online Store Manager
Danielle was very young when she decided that she would one day work hands-on with animals. She’s always wanted to devote herself to bettering the lives of not only pets, but the people who care for them as well. That’s why Danielle became a veterinary professional! She’s a proud member of Firth Veterinary Hospital’s Client Advocate team.

Danielle is a London native and graduated with honors from Sheridan College’s animal care program. She launched her career at a local boarding facility, where she would care for pets for six years. When the time came for a change, Danielle knew that she wanted to transition into a hospital setting—she jumped at the chance to join the Firth Veterinary Hospital family, and she’s been a part of the clinic team since July of 2018.

Here at the hospital, Danielle finds that she loves soaking up knowledge from the clinic’s support staff and veterinarians, and she especially likes watching puppies and kittens grow and mature over time. Danielle’s favourite part of her job, though, is getting to know clients and patients on a personal level.

Away from the office, Danielle enjoys boating and hiking in the outdoors, practicing hot yoga, riding roller coasters, and spending quality time with her family, boyfriend, and dogs. She has three canine companions: Archie, a Bichon Frise/Poodle mix who volunteered alongside Danielle as a therapy dog; Greta the lovable and loyal Labrador Retriever/Mastiff mix; and a purebred Beagle, Hazel, whose favourite pastimes include making new friends at the dog park and sleeping under the covers every night.
Chantalle
Executive Assistant & Medical Advocate
Growing up, Chantalle and her family lived behind the Toronto Zoo, very close to the veterinary facilities. Her father took her to the zoo almost every day when she was a kid, and those early experiences with animals made an impression that never left. Chantalle always knew that she wanted to work with the earth’s creatures in one form or another—she’s proud to now continue her animal-care journey as a member of the Firth Veterinary Hospital team!

Chantalle completed her undergraduate degree in psychology and environmental and health studies at Glendon College, focusing on animal behaviour. Next, she moved to Ottawa and enrolled in the veterinary technology program at Algonquin College, taking a job at a small animal practice in Ottawa after graduating. When Chantalle came across an opening for an Executive Assistant role here at Firth Veterinary Hospital, she knew it was the perfect chance for her to combine her knowledge as a Technician and her desire to get into clinic administration. The rest is history!

Currently, Chantalle is earning her Master’s degree in clinical animal behaviour and looks forward to putting her skillset to good use here at the hospital. Medically, she’s fond of—you guessed it—behavioural work and the way that understanding a pet’s mind can benefit their health. She’s also passionate about nutritional consults. Most of all, Chantalle enjoys interacting one-on-one with the area’s pet owners and their amazing animal companions.

When she has spare time between work and her Master’s requirements, Chantalle enjoys volunteering, running, cooking, and dancing. She taught dance for seven years and is a certified ballet, jazz, and tap-dancing instructor—Chantalle even danced for the Toronto Raptors for three years! Along with her husband, Chantalle shares her home with two pets: Stella, a Maltese who loves to sleep in her parents’ bed even though she has four of her own; and a rambunctious Yorkie named Hopps who manages to make friends wherever he goes.
Wendy
Client Advocate & Administrative Assistant
Wendy brought home all sorts of animals throughout her childhood years growing up in Woodstock—she even had a crow, a raccoon, and a parrot! Being able to combine her lifelong love for pets with her extensive background in customer service is a dream come true! Wendy is proud to serve as one of Firth Veterinary Hospital’s Client Advocates.

After enjoying her time in a variety of careers—Wendy served as a vocational rehabilitation worker, a travel consultant and manager, and a territorial marketing merchandiser!—she joined the team here at Firth Veterinary Hospital to launch her journey in animal medicine. Wendy finds that her favourite part of the job is the diversity it brings; she gets to greet a wide variety of pet and human personalities, and she continues to learn something new every day.

Away from the office, Wendy likes relaxing at the beach and going for walks and hikes with her dog. She and her husband have three children and share their home with three animal companions: Odis, a Border Collie who never fails to demand his walk on a nightly basis; Elsa the tomcat; and a shy Calico cat named Frazzle.
Liz
RVT Medical Team Coordinator
What has kept Liz in the veterinary profession for more than 20 years is the fact that no two days are ever quite the same. Not only does she never grow tired of the fulfilling work, she gets to spend her days around adorable animals and pet-lovers just like herself! Liz serves as Firth Veterinary Hospital’s Medical Coordinator and is also a Registered Veterinary Technician.

Liz grew up in Mississauga and also lived in Barrie for many years before settling in Mount Brydges. Her veterinary training began in 1990 as a co-operative career placement student, and she headed off to college to study veterinary technology shortly afterward. Liz graduated in 1994 and has been involved in veterinary care ever since—she spent her early years practicing with dogs, cats, and exotics before moving into emergency work.

Next, Liz spent six incredibly rewarding years at a cat rescue before transitioning into general practice. She joined the Firth Veterinary Hospital family in September of 2018 as a Medical Advocate, and became the clinic’s Medical Coordinator in March of 2019. Liz couldn’t be happier to help educate the rest of the staff with what she’s learned over the years, and her favorite part of her job is getting to meet new pet owners every single day.

Liz has two grown daughters and lives with her wonderful other half, Rob, and a menagerie of pets. She has a German Shepherd puppy, Thor, who gives Liz more joy than she ever thought possible, as well as eight adorable cats: Rocky, Schmegal, Angel, Maverick, Shaggy, Roxy, Alice, and Pagan.
Taylor
RVT Senior Medical Advocate
Although Taylor grew up knowing that she had a deep-seated passion for animals, she didn’t consider the veterinary path until she began logging more than 500 volunteer hours at a local feline shelter. She came to realize that her shift at the shelter was what she looked forward to every single day—why not continue pursuing her love of animal care, Taylor thought, by becoming a veterinary professional?

Taylor is from St. Thomas, Ontario, and started volunteering at a local veterinary clinic shortly after her time at the feline facility. It didn’t take long for her to realize that she wanted to become a Veterinary Technician—that’s when she gained acceptance to Northern College’s Veterinary Technician program and moved seven hours from home to start her collegiate studies.

Taylor was thrilled to join the Firth Veterinary Hospital family in June of 2017. She serves the area’s pets and animal owners as a Registered Veterinary Technician and Junior Medical Advocate, and has special interests in laboratory microscopic work, dentistry, and surgical procedures. She’s also fond of the way her job constantly keeps her on her toes!

In her free time, Taylor enjoys exercising, volunteering, trying out new vegetarian, vegan, and cruelty-free foods and products, and spending quality time with her own pets at home. She and her boyfriend live with three rescued cats—Tiger, Toby, and Ceaser—as well as a dog, Miko, and a grumpy hedgehog named Leo.
Marisa
RVT Medical Advocate
Marisa grew up in West Lincoln, Ontario, very close to her grandparents’ dairy farm. She would visit constantly, especially during milking hours—it wasn’t hard for Marisa to fall in love with the world of animal care early on in life. When she started her 12th grade career placement at a local veterinary hospital, she realized that the pet clinic setting suited her perfectly. It wasn’t long before Marisa decided that she was going to become a Veterinary Technician!

Marisa underwent her training in veterinary technology at St. Clair College in Windsor. After a vigorous two-year program, she graduated as a Registered Veterinary Technician and quickly signed on at a clinic in Hamilton to launch her career. Having always wanted to live and work in London, Marisa jumped at her chance to join the Firth Veterinary Hospital family—she’s been a member of the team since May of 2019 and couldn’t be happier.

Around the clinic, Marisa likes working with her hands; placing IV lines, performing blood draws, and administering medication are a few of her favourite things to do. She’s also fond of anesthesia, and even hopes to continue her education in the future to gain her certifications in anesthesia and analgesia. Above all, Marisa loves making a pet owner’s day by going above and beyond in whatever way she can.

When she’s not at work, Marisa can be found playing the piano, crocheting—she especially likes making baby blankets as gifts!—and spending time with her family. Her dog, Trixy, loves to go on outdoor adventures and also enjoys the occasional car ride to Tim Horton’s.
Amy W.
VT Pet Advocate
Amy’s passion for Basset Hounds started at the age of five when she got her first dog, Wrinkles. She would own and care for many more pets over the years, and her passion for animal welfare simply never quit. That’s why Amy decided to become a veterinary professional and help all of the pets she possibly could!

Amy grew up in London, Ontario, and earned a Bachelor’s degree in psychology from the University of Windsor before deciding to turn her attention to the world of pet care. She got her foot in the door by volunteering at a veterinary clinic in Windsor, then signed on for a three-year Veterinary Technologist program in Kingston. Amy worked at a nearby emergency hospital during her summers off, opening her eyes to surgery, emergency and critical care, and rehabilitation work. Next, she attended St. Lawrence College and earned her advanced diploma in veterinary technology—Amy joined the Firth Veterinary Hospital team immediately afterward, and has been serving the pets and animal owners of the area since May of 2018.

Around the hospital, Amy particularly likes to assist with surgeries and run tests in the laboratory. She loves helping new pet owners adjust to bringing a companion into their households, and her favourite part of her work is getting to develop lifelong bonds with the clinic’s clients and their adorable animal companions.

Away from work, Amy enjoys traveling, reading, and spending quality time with her family and pets. She has two Basset Hounds, Heidi and Willow, both of whom think that they’re lap dogs despite weighing 70 pounds.
Dana
RVT Pet Advocate
Dana adored animals of every shape and size ever since she was a little girl, but she wasn’t always sure what she wanted to do for a living. Even when friends suggested becoming a veterinarian, she knew that it wasn’t quite the right fit. While exploring other jobs in the veterinary world, Dana stumbled across the Veterinary Technician profession––right away, she knew that she had found just what she was looking for. Now, she couldn’t be prouder to help pets and their owners every single day!

Dana’s veterinary journey started when she signed on at Maritime Business College in Nova Scotia, where she studied to become a Veterinary Assistant. Next, she attended Dalhousie University’s Agricultural Campus in Truro, Nova Scotia for two years, and spent two months on a work term at Atlantic Veterinary College in Prince Edward Island during her studies. Upon graduating as a Registered Veterinary Technician, Dana quickly secured her first job in the veterinary field––she hasn’t looked back since.

After working in both emergency medicine and general practice in Newfoundland, Dana moved back to Ontario to be closer to family and search for a new opportunity. That’s when she discovered Firth Veterinary Hospital––Dana joined the team in May of 2019 and couldn’t be happier to serve the area’s pets and animal parents. She has special interests in anesthesia and laboratory work, but her favourite aspect of her job is seeing the gratitude on pet owners’ faces when they’re reunited with their healthy, happy animal companions.

Dana’s interests outside of veterinary care include dancing, singing, and writing. She’s currently working on finishing a novel, and she even received a publication offer for her first book! At home, she has three cats: Pepper, who is very smart and is currently learning to sit on command; the rambunctious Maya; and Simba, who Dana adopted while volunteering at a feral cat trap-neuter-release event.
Amber
VT Pet Advocate
Amber pursued several different career paths over the past few years, but always came back to the same question—could she really see herself doing it for the rest of her life? After much soul-searching, Amber came back to something she’s always found comfort in: animals. That’s when she decided to dive headfirst into veterinary medicine!

A Saskatchewan native, Amber moved to the London area in 2010 for her husband’s job, and it wasn’t long before she decided to enroll in Ridgetown College as a long-distance student. Currently, Amber is studying to become a Registered Veterinary Technician while she gains crucial hands-on experience here at Firth Veterinary Hospital. She gets to put her customer-service background to good use as a Client Advocate, and her favorite part of the job is meeting new pets and animal owners every single day.

Aside from her veterinary interests, Amber is fond of painting, drawing, theatre and drama, traveling (she and her husband were married in Iceland!), exercising, trying out delicious new vegan dishes, and enjoying the company of her family at home. She and her husband live in London with their beloved and quirky dog, Watson.
Kennedy
Veterinary Medical Assistant
Aside from her passions for science, problem-solving, and continual learning, Kennedy decided to join the veterinary profession for one simple reason: she knows that the bonds we share with our pets are irreplaceable. She wants to do everything in her power to preserve those connections by keeping our companions happy and healthy. Kennedy serves as a Medical Assistant here at Firth Veterinary Hospital while studying veterinary medicine in college—soon, she’ll be a veterinarian herself!

Kennedy was born and raised in London, Ontario, then moved to Guelph in 2015 to start her education at the University of Guelph, studying to earn her degree in animal biology. She applied to the Ontario Veterinary College during her third year of university and gained early admittance for the fall of 2018. Kennedy has been working toward her Doctorate of Veterinary medicine ever since, and is thrilled to supplement her coursework with real-world experience here at the hospital!

Kennedy has been a member of the team since April of 2018, and has a particular interest in diagnostic testing. Her favourite parts of the job, though, are socializing with clients and seeing owners’ reactions when their beloved companions are returned to full health.

When she has a spare moment between her rigorous veterinary studies and her shifts here at the clinic, Kennedy likes swimming (she was even a certified lifeguard for five years!), curling up with a good book, and spending quality time with family. Back home, her mother and brother share their home with two cats: Fatty, who loves playing fetch, and Skinny, whose favourite pastime is carrying the family’s shoes to different parts of the house.
Caroline
Veterinary Medical Assistant
Caroline always got good grades as she progressed through school, and of course she adored animals of all shapes and sizes. All of the grown-ups in her life told her that she should become a veterinarian when she grew up—Caroline took that to heart. The older she got, the more passionate she became! Now, Caroline serves as a Medical Assistant here at Firth Veterinary Hospital during her collegiate studies and plans on becoming a licensed veterinarian herself.

Caroline grew up just north of Cobourg, Ontario and started volunteering in local veterinary clinics when she was only 13 years old. She also gained experience by working on hobby farms with everything from horses, sheep, and chickens to goats, donkeys, and ducks. Caroline continued on to study animal biology during her undergraduate years, then earned her Master’s degree in animal behaviour and welfare. Next, Caroline decided to advance her education even further—passing up a great job offer in order to further her own knowledge and skillset—by attending veterinary school.

Caroline worked in the Ontario Veterinary College’s emergency and critical-care unit over the summer of 2018 while studying there to earn her Doctorate. She decided to make a change of pace in the spring and summer of 2019—she joined the Firth Veterinary Hospital family to get back into general practice and work with the area’s pets in an even more hands-on way! Caroline’s medical interests include non-invasive therapies like laser therapy and scope surgery, and she’s especially passionate about animal welfare and behaviour. For her, better understanding how animals experience their lives is a pursuit that she finds endlessly entertaining.

When she’s not studying to complete her Doctorate or helping animal companions here at the hospital, Caroline loves to spend time with her family and her own pets. She lives with her sister in Guelph, and they share their home with a cuddle-loving Whippet named Evie and a Kenyan sand boa who goes by Sgt. Pepper.
Diana
Medical Assistant
Katie
Medical Assistant
Katie always knew that no matter what career path she chose, she wanted to be able to help people. Her passion for bettering the lives of others coupled with her lifelong adoration of animals made one option very clear: veterinary medicine. Katie is proud to help the area’s families and their furry companions as a member of the Firth Veterinary Hospital care team!

Katie is a native of London and first joined the Firth Veterinary Hospital team as part of her cooperative career placement program in high school. When her placement ended, she was more than happy to stay on-staff here at the hospital and continue to help the area’s pets and animal owners! Katie loves soaking up all the knowledge she can from the clinic’s talented support staff and veterinarians—she learns something new on a daily basis.

Outside of work, Katie can be found rollerblading, reading, or spending quality time with her family and pets. She has a feisty dog named Chico—he is quite good at getting himself into trouble, and recently squeezed under the backyard fence and went on his own small adventure—as well as a cuddle-loving hamster named Ash.
Kamille
Client Advocate
Growing up, Kamille was always the one with the closest bonds to her family pets. She never turned down an opportunity to dog-sit for neighbors or friends—caring for animals is simply in her nature. For Kamille, working hands-on with pets in the veterinary profession just makes sense! She’s a proud member of Firth Veterinary Hospital’s Client Advocate team.

Kamille was born in the Philippines and moved to London, Ontario with her family at the age of five. She’s been here ever since! A few years ago, she started working at a local kennel, which invigorated her passion for hands-on pet care. When Kamille happened upon a job opening here at Firth Veterinary Hospital, she knew it was her chance to enter the veterinary world—she didn’t waste any time applying, and became a member of the clinic family in May of 2019.

Around the hospital, Kamille particularly likes bonding with the clinic’s clients and hearing wonderful adoption stories. She’s also fond of learning more about the medical side of pet care and observing in the surgery room when the opportunity allows.

When she’s not at work, Kamille likes camping, kayaking, snowboarding in the winter, visiting the beach, and attending festivals and dog-related gatherings with her canine companions. She and her boyfriend, Patrick, live with three pets: Rocko, a grumpy orange tabby cat; a rambunctious Golden Retriever named Brady; and a Bull Mastiff/Swiss Mountain Dog mix named Blue who weighs in at 150 pounds.
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