Before becoming a veterinary professional, Katie worked in the human medicine field for 10 rewarding years. She decided to combine her people skills, her background in medicine, and her love of animals—that’s when Katie applied to join the Firth Veterinary Hospital family! She became a member of the team in September of 2017 and serves as a Client Advocate and Administrative Assistant.

Here at the clinic, Katie especially likes to meet and greet new pets and their owners every day. She takes particular pride in providing comfort during stressful situations—learning to read people and evaluate just what they need always keeps her on her toes!

In her time away from the office, Katie enjoys working on home improvement projects, cooking, keeping up with current events, and spending quality time with her own pets. At home, Katie and her boyfriend, Matthew, share their lives with a multitude of animal companions—they have Norman, a 165-pound Newfoundland; a Saint Bernard named Nina; a chubby cat who goes by Twiggy; Dory the hamster; and an aquarium room full of six fish tanks.

Terra was born here in London, but grew up in the small nearby town of Dutton, Ontario. She worked in various fields before deciding to make a change—when she saw an advertisement in the newspaper for a position in a veterinary hospital, Terra knew it was the perfect fit! She became a member of the Firth Veterinary Hospital family in October of 2007 and couldn’t be happier. Terra especially enjoys welcoming New Clients & Patients to the hospital, and getting to know owners’ beloved Pet companions. She also enjoys setting up canine obedience classes for Dr. Firth!

Terra currently lives in St. Thomas with her husband Jeff and their young daughter Paige. When she isn’t spending quality time with her family and friends or tending to the needs of London’s Pets here at the hospital, Terra loves to enjoy the great outdoors including visits to the beach. She also enjoys being an active part of the London Down Syndrome Association Family.

Originally from Chatham, Ontario, Amy graduated from the University of Guelph in 2001 with an Honours degree in Biological Science. For the next six years, she served as a wildlife rehabilitator here in Ontario and in British Columbia. After deciding to make the transition into small animal care, Amy earned her Veterinary Technician’s diploma. She then joined the Firth Veterinary Hospital Health Care Team in March of 2012.

Amy lives with her husband, her teenaged stepson, and the family’s two cats. Figaro is a social butterfly who loves showing off for company,while Sasha prefers to be more reserved. Amy is thrilled to be welcoming a new human member of the family very soon! When she has a spare moment between work and family life, Amy enjoys reading, listening to music, and laughing at a good comedy.

After her co-op placement, Rachel attended the University of Guelph’s Ridgetown campus to earn her certification in veterinary technology. She worked on several farms, tending to cows, pigs, and horses, before transitioning into the practice setting. Rachel joined the Firth Veterinary Hospital team in February of 2012, where she particularly enjoys assisting with surgeries and keeping up-to-date on the latest emerging surgical trends. Most of all, Rachel loves talking with clients and educating them on the best possible ways to care for their four-legged family members.

Rachel is currently in the process of changing career paths to broaden her knowledge and studying in the human practical nursing program at Fanshawe College. When she has time between her busy school and work schedules, she likes playing sports and enjoying the company of her family pets. Abby is a chocolate Lab who loves to eat everything; Alice is a rescued domestic shorthaired cat; and Lucifer is a domestic longhaired cat who showed up on the night of Rachel’s mother’s 40th birthday party and simply never left!